More than 800 orders a day
Reported order volume for Coffee Giant during the earlier phase of the relationship.
Ecommerce and operational software
Customer ordering built around the work of fulfillment.
Parks Coffee is a workplace beverage supplier. Codepoet built the customer-ordering and backend software it used to receive ecommerce orders and support the daily work required to fulfill them.
Ecommerce web development
Customer-ordering software
Backend business systems
Visit Parks Coffee
Operational evidence
The storefront and the work behind it were designed as one system.
Front to back
Customer ecommerce, supplemental ordering, and backend information supporting fulfillment.
Since roughly 2007
A relationship that continued through the move from Coffee Giant to Parks Coffee and a later ownership transition.
The engagement
The original order form became a working ecommerce operation.
Coffee Giant first hired Codepoet to replace a basic online ordering process with a complete ecommerce system.
Codepoet built the platform from scratch, including the customer experience and the backend used to support order fulfillment. The work later continued under the Parks Coffee brand, with supplied designs implemented across new sites and ongoing technical support.
01
Ecommerce websites and ordering behavior
02
An original iOS ordering application
03
Backend software supporting fulfillment
04
Documentation and operational knowledge transfer
Ordering to fulfillment
The customer action carried through to the team doing the work.
The system connected a simple ordering experience with the information Parks Coffee needed to prepare and fulfill each request.
Place an order.
A customer orders online, including supplemental products needed between regular deliveries.
Capture the request.
The ecommerce platform records the order and the details needed to act on it.
Organize the information.
Backend software makes the order information available for the operational workflow.
Fulfill the order.
The Parks Coffee team uses those details to prepare and deliver the customer’s products.
Who did what
Personal engineering at the start, team delivery as the relationship grew.
Brian Brackeen personally built the original Coffee Giant ecommerce system and its original iOS application. As Codepoet grew and the work moved into the Parks Coffee era, the company’s developers took on implementation while Brian continued as technical lead.
That continuity allowed Codepoet to support both the customer-facing experience and the operational systems behind it.
Brian Brackeen
Founder, original developer, and technical lead
Tery Emilson
Senior developer
A practical next step